Curriculum
Course: Administrative Assistance
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Curriculum

Administrative Assistance

Pre-Assignment Review

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Pre-Assignment Review

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Text lesson

Module 7 Aim

Effective communication is 20% what you know and 80% how you feel about what you know.

Your job as an administrative supporter will place you in many situations where you are speaking with the leaders and decision-makers of the organization. Having sound verbal communication skills is essential in influencing those around you. This module will give you techniques to ensure you are communicating effectively and influentially.